Burnout is one of the biggest hazards for an attorney, particularly if you're solo.
And when you care about your clients, you want to do a good job by them and give them your best legal work product.
This is why it's so important to build breathing room into your policies and processes.
A lot of this can be accomplished in your new client consults and conversations.
You can best set expectations at that time — and thereby create more optimal working conditions for yourself — by letting them know how to communicate with you, what response times they can expect, and what kind of turnaround is typical (and here is where you want to make sure you are giving yourself plenty of room).
Clients are more understanding and easier to work with when they are made aware of how things work upfront.
Another tool you can use for this is a Client Guide, which is simply a brochure or document that informs clients (in positive, client-centric terms) how things work in your practice and how to work together successfully.
This not only makes for better clients, it adds a bit of extra polish to your practice that instills more trust and confidence in them. Just because you're solo, doesn't mean you can't make a big-firm impression.
Where your written agreement and/or engagement letter are legal contracts, a Client Guide is more of a marketing, client relations and expectations management tool.
Come talk to me if you're interested in help with implementing these best practices and better managing client expectations for improved working conditions and relationships.